
Say2GO respects user privacy and pays a lot of attention to security when developing its products and services.
Your privacy is important to Say2GO. Therefore, Say2GO is committed to respecting Your privacy and the confidentiality of Your personal data, traffic data and communications content. This Privacy Statement is designed to assist You in understanding how Say2GO uses and safeguards the information You provide in using Say2GO´s communication software.
Say2GO collects and processes, or has third party service providers who collect and process on Say2GO´s behalf, personal data relating to You, as permitted to (1) provide the service, in particular to convey the communications You make by means of the Say2GO Software, (2) invoice to You Your use of the Service and (3) carry out Say2GO marketing activities.
In this Privacy Statement the following capitalized definitions are being used, singular as well as plural.
Communications Content: any information that is communicated by users of Say2GO Software such as near-real-time voice or text messages.
Feedback Information: any information that is reported to Say2GO by filling in the feedback forms on the Website.
Passive Information: Information that is necessary in order to provide You with the desired functionality of the Say2GO Software, such as a session ID token, source and destination addressing information, and the version of the software You are using.
Personal Data: any information that Say2GO possesses relating to an identified or identifiable user of Say2GO Software.
Register Information: any information provided when voluntarily registering at the Website, including, but not limited to, username and password.
Say2GO: means under this Privacy Statement Say2GO, Inc., a company incorporated under the laws of State of Texas.
Say2GO Software: software that allows You to communicate with any other Say2GO user through voice communication, Instant Message (IM) and/or other forms of communication, through the Internet.
Subscriber Information: Information that is necessary in order to verify Your identity and to provide the service, such as Your name, billing information and e-mail address on the Website.
Traffic Data: any data processed for the purpose of the conveyance of communication or the billing thereof, including, but not limited to, the duration of a call and the (IP) numbers of the called party and the calling party.
User Profile: any information about the user, filled in by the user on the Website, that is meant to be shared with other users of the Say2GO Software, that can be searched for by other Say2GO users and/or, only after the user´s approval, can be added to another user´s "friend´s list", including the user´s own "friend´s list".
Website: the website located at www.Say2GO.com.
You: You, the user of the Say2GO Software, also used in the form "Your" where applicable.
Say2GO is a company established under the laws of State of Texas. Through the Website, Say2GO offers you the Say2GO Software, which may be extended or changed from time to time.
In order to provide the Say2GO Software, Say2GO gathers and processes the following information.
In order to provide You with communication service, Say2GO shall, in addition to the above mentioned information, collect and process the following information.
Our primary purpose in collecting information is to provide You with a safe, smooth, efficient, and customized experience. We may use the information defined in this Privacy Statement to: provide the services and customer support You request; resolve disputes, collect fees, and troubleshoot problems; enforce our Terms of Service; customize, measure, and improve Say2GO Software and Website content and layout; inform You about targeted marketing, service updates, and promotional offers unless You opt out; compare information for accuracy, and verify Your identity; provide other services for You as described when we collect the information. Additionally we may use Your information as described below.
You do not need to register to use the Say2GO Software, but Register Information may be needed if You want to use particular services of Say2GO.
Say2GO stores the User Profile centrally on a server. You can access Your User Profile from the Say2GO Software in order to view, correct, complete or remove information. Say2GO cannot guarantee that this information will always be available and will not disappear.
You may be interested in inviting Your friends to join Say2GO. In the event You wish to use Say2GO´s referral service, You will be directed to a webpage and will have the possibility of adding one or more e-mail addresses in an online form. The information entered in this form, will only be used for the purposes of automatically generating an e-mail message to these potential Say2GO users and will thereafter immediately be deleted.
Any and all information which is voluntarily submitted in feedback forms on the Website, is used for the purposes of reviewing this feedback and improving the Say2GO Software and Website. Say2GO reserves the right to utilize anonymous information for marketing purposes, for instance by displaying selected comments on the Website or in other communications. Further, Say2GO may from time to time ask you to provide information on your experiences which will be used to measure and improve quality. You are at no time in any obligation to provide any of such data. Say2GO will never use any personally identifiable (feedback) information without Your explicit permission thereto.
Passive Information is automatically generated and is not stored centrally. Say2GO will only use this Passive Information, on an aggregated level, to provide You with better service or for statistical information.
Say2GO respects the privacy of personal e-mail accounts and stores Your e-mail addresses just as securely as other Personal Data. Say2GO will not send You unwanted e-mail messages or junk mail, and Your details will not be passed to third parties for their marketing purposes without Your explicit permission. However, Say2GO will use e-mail to send You messages about faults and service issues. Say2GO may also use e-mail to keep You up to date with news about the Say2GO Software and services. If You do not want to be kept informed in this way by e-mail, please contact Say2GO at info@Say2GO.com. Further, Say2GO reserves the right to use e-mail to notify You of any eventual claims related to Your use of Say2GO Software and/or services, including without limitation claims of violation of third party rights.
Say2GO asks for Subscriber Information in order to verify Your identity and to provide the service. We may use third party banking organizations and other providers of payment services to bill You for the service and we may, therefore, provide this billing provider with the necessary billing data.
Please note that Your billing data is sensitive information, which can be used to find out information about Your use of Services. Please be sure to keep this information safe and do not share it with others.
Say2GO collects Traffic Data. Say2GO will erase Traffic Data, or make Traffic Data anonymous, as soon as it is no longer needed for the purpose of the transmission of the communication or for billing purposes, unless applicable law permit otherwise.
Except as provided below, Say2GO shall not sell, rent, trade or otherwise transfer any Personal and/or Traffic Data or Communications Content to any third party without Your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities.
Say2GO may share your information with its Affiliates (as defined in the End User License Agreement).
In order to provide You with services You have requested, Say2GO may sometimes, if necessary, share Your Personal and Traffic Data with carriers, partner service providers and/or agents, distributor of Say2GO Software and/or Service and/or the third party banking organization or other providers of payment services. Say2GO will always require these third parties to take appropriate organizational and technical measures to protect Your Personal Data and Traffic Data and to observe the relevant legislation. Please be informed that, notwithstanding the abovementioned, in the event of a designated competent authority requesting Say2GO or Say2GO´s local partner responsible towards such authority, to retain and provide Personal and/or Traffic Data, or to install wiretapping equipment in order to intercept communications, Say2GO and/or its local partner will provide all necessary assistance and information to fulfil this request.
Information collected on the Website may be stored and processed in any country in which Say2GO and its affiliates maintain facilities. In this regard, or for purposes of sharing or disclosing data in accordance with this article 4, Say2GO reserves the right to transfer information outside of Your country. By using Say2GO Software or Service You consent to any such transfer of information outside of Your country. As Say2GO continues to develop its business, Say2GO might sell or buy subsidiaries or business units. In such transactions as well as in the event Say2GO or substantially all of its assets are acquired by a third party, personal information of Say2GO users will generally be one of the transferred business assets. We reserve the right to include Your personal information, collected as an asset, in any such transfer to a third party.
Cookies are pieces of information that Say2GO will transfer to Your computer´s hard drive through Your browser to enable Say2GO´s systems to recognize Your browser. Cookies also enable Say2GO to gain information about the use of its Website and to enhance the Website accordingly to the preferences of the users.
The Help option on the toolbar of most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Say2GO´s cookies do not contain any identifying information. Please bear in mind that some personalized services may not be available if You choose to disable cookies.
The Website may contain links that will let You leave the Website and access another website. Linked websites are not under the control of Say2GO and it is possible that these websites have a different privacy policy. The Privacy Statement applies solely to personal information that is acquired on the Website, so Say2GO urges You to be careful when You enter any personal information online. Say2GO accepts no responsibility or liability for these other websites.
Say2GO shall take appropriate organizational and technical measures to protect the Personal Data and Traffic Data provided to it or collected by it, and shall not retain it any longer than permitted in order to perform its services or as required under relevant legislation. Your Personal and Traffic Data can only be accessed by authorized employees of Say2GO who need to have access to these data in order to be able to fulfil their given duties.
Say2GO shall take appropriate technical measures to protect the confidentiality of the Communications Content via its Say2GO Software and Services, with due observance of the applicable obligations and exceptions under the relevant legislation.
Say2GO reserves the right to modify the provisions of this Privacy Statement if deemed necessary. We will inform You of these changes by publishing the revised Privacy Statement at www.Say2GO.com/#privacy. The revised Privacy Statement shall become effective within thirty (30) days of such publishing, unless You expressly accept the revised statement earlier by clicking on the accept button. You agree that the express acceptance by You, or Your continued use of the Say2GO Software or Service after the notice period of thirty (30) days, shall constitute Your acceptance of the Privacy Statement.
If You would like to exercise your right to view, correct, complete or remove Your Personal Data, please contact Say2GO at info@Say2GO.com. Within a reasonable period of time and upon verification of Your identity, Say2GO will fulfil Your request, provided Say2GO will not act contrary to applicable legislation by fulfilling Your request.
Say2GO will retain Your information for as long as is necessary to: (1) perform the Service; (2) invoice to You Your use of the Service and to maintain records until invoicing for the Service cannot be lawfully challenged and legal proceedings may no longer be pursued; (3) carry out Say2GO marketing activities; (4) comply with applicable legislation, regulatory requests and relevant orders from competent courts; (5) enforce our Terms of Service; or (6) fulfill any of the other purposes detailed in this Privacy Statement.
© Say2GO - Last revised: January 31, 2008